Unified data model
Clients, projects, contracts, and assets are linked — not duplicated across systems.
A product by Zerobug Development
OpsCore
Operate smarter. See everything. Act faster.
One platform for clients, contracts, assets, infrastructure, and service delivery. OpsCore brings client engagement, contract lifecycle, asset inventory, datacenter management, security integrations, and IT service management into a single, secure workspace — built for MSPs, internal IT teams, and enterprises that need real visibility, not another disconnected tool chain.
OpsCore
Product screenshot coming soon
From client projects to rack elevation — one source of operational truth
Every module shares the same authentication, permissions, notification engine, and collaboration model — so your team works in one place instead of switching between CRM, CMDB, DCIM, and helpdesk tools.
Real-time collaboration
Changes sync instantly across users via WebSocket and SQL Server Change Tracking.
Enterprise security
JWT sessions, MFA (TOTP), role-based access, and encrypted credential storage.
Deep IT integrations
Microsoft Defender XDR, Intune, SNMP discovery, storage APIs, and endpoint agents.
Self-hosted control
Your data stays in your SQL Server environment — full sovereignty over operational data.
Modular access
Grant users access per module — clients, contracts, assets, ticketing — without over-provisioning.
Everything in one place
Stop paying for and maintaining separate tools for clients, contracts, inventory, datacenters, and tickets. OpsCore connects operational data so every decision is informed.
Built for IT teams, not generic CRM users
From Defender risk scores to 42U rack elevations, OpsCore speaks the language of infrastructure and security — not just sales pipelines.
Secure by design
MFA, role-based permissions, encrypted credentials, and self-hosted SQL Server give you control over sensitive operational data.
Real-time, not refresh-and-hope
WebSocket updates keep Kanban boards, asset lists, contract edits, and ticket queues in sync for every connected user.
Six modules. One platform.
Clients
Client Management
Manage the full client relationship from first engagement through project delivery.
- Client records with contacts, notes, and status
- Multi-user collaboration with Owner / Admin / Member roles
- Email invitations with secure token-based acceptance
- Projects with lifecycle status — planning to completed
- Tasks with priorities, due dates, and descriptions
- Kanban board with drag-and-drop across four columns
- Real-time task updates for distributed teams
Replace scattered spreadsheets and chat threads with a shared project workspace — every stakeholder gets the right level of access, and project health is visible at a glance.
Screenshot coming soon
Contracts
Contract Management
Track commercial commitments, line items, and warranties in one financial operations layer.
- Full lifecycle: Draft → Active → Expired → Terminated
- Multi-currency: USD, EUR, RSD, GBP, JPY, CHF, CAD, AUD
- Line items for software, hardware, licenses, and services
- Quantity, pricing, and warranty tracking per item
- Team sharing with roles and invitations
- Real-time contract and item synchronization
- Automated warranty expiration email alerts
Never miss a renewal or warranty deadline — and give finance and operations the same contract truth, tied to real assets and client accounts.
Screenshot coming soon
Assets
Asset Management
A complete CMDB for workstations, servers, network gear, storage, printers, and more.
- Rich categories with per-category detail tables (OS, domain, serial, IP…)
- Lifecycle status: active, maintenance, retired, lost, disposed
- Purchase, depreciation, warranty, and end-of-life fields
- Microsoft Defender XDR enrichment — risk, exposure, sensor health
- Microsoft Intune sync for managed devices
- SNMP network discovery with bulk IP scanning
- Storage collectors: IBM Storwize, NetApp ONTAP, Dell OneFS & Unity
- Windows endpoint agents with secure enrollment and automated inventory
- Link assets to contract items and datacenter locations
One inventory fed by agents, security tools, and infrastructure APIs — with security posture visible right next to hardware facts.
Screenshot coming soon
DCIM
Datacenter & Rack Management
Visual infrastructure management for physical placement and capacity planning.
- Datacenter sites with address, timezone, and utilization metrics
- Rack definitions with height (U), row position, and weight limits
- Interactive rack elevation with front/rear faces
- Drag-and-drop asset placement with unit-height validation
- Slot reservations for planned capacity
- Rack QR code generation and bulk import
- Floor-plan style datacenter views
Know exactly what sits in every rack unit before you power or cable anything — and bridge the gap between logical CMDB records and physical reality.
Screenshot coming soon
Service Desk
IT Service Management & Ticketing
A native service desk built on the same platform as your clients, assets, and contracts — so every ticket carries full operational context.
- Incident, request, problem, and change ticket types
- Priority and severity with configurable SLA policies
- Assignment to individuals or teams with workload visibility
- Linked context: clients, projects, assets, contracts, rack locations
- Auto-populated asset details when opened from inventory
- Threaded comments — internal notes vs. customer-visible replies
- SLA timers with breach warnings and escalation rules
- Auto-create tickets from Defender alerts, SNMP failures, or collector errors
- Optional client portal tied to Client Management accounts
Other tools make you copy-paste asset IDs into tickets. OpsCore tickets are born with context.
Screenshot coming soon
Admin
Security, Access & Administration
Enterprise-grade access control without enterprise complexity.
- Email/password authentication with secure session cookies
- Multi-factor authentication (TOTP) with QR enrollment
- System admin and per-feature admin roles
- Feature-level access per module
- User onboarding flow with permission requests
- Admin dashboards for user and access management
Admins grant exactly the modules each user needs — with MFA enforced for sensitive environments.
Screenshot coming soon
Notifications & Automation
Proactive alerts, not reactive fire drills
✉
Reliable delivery
Email via Microsoft Graph (Azure OAuth2) with automatic Resend fallback and per-user preferences.
⏰
Deadline guardian
Scheduled checks for project end dates, contract expirations, and warranty deadlines — warnings at 6 months, 3 months, 30, 7, and 1 day.
✓
Clean & compliant
Notification history, duplicate prevention, GDPR-friendly unsubscribe tokens, and cron-secured background jobs.
Screenshot coming soon
Modern stack, serious engineering
For the technical buyers in the room.
Frontend
Next.js 16React 19TypeScriptTailwind CSS
Database
Microsoft SQL ServerVersioned migrations
Real-time
Socket.ioSQL Server Change Tracking
Auth
JWT sessionsbcryptTOTP MFAEncrypted secrets
Integrations
Defender XDRIntuneSNMPEnterprise storage APIs
Agents
PowerShell collectorsEnrollment codesDPAPI-encrypted state
Email
Azure Graph APIResend fallback
Get started
See how OpsCore unifies your operations
OpsCore replaces the patchwork of client tools, spreadsheets, CMDB exports, and disconnected helpdesks with one platform your team can trust. From the first client conversation to the last rack unit — and every ticket in between — OpsCore keeps your operations visible, secure, and in sync.